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1. Information We Collect
Riseaxe collects information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: name, email, phone number, postal address, profile picture, payment method, and other information you choose to provide.
2. How We Use Your Information
We may use the information we collect about you to:
- Provide, maintain, and improve our services.
- Process and facilitate transactions and payments.
- Send you related information, including confirmations and invoices.
- Provide customer support.
- Monitor and analyze trends, usage, and activities in connection with our services.
3. Sharing of Information
We do not share your personal information with third parties except as described in this policy. We may share your information with our third-party service providers (such as payment processors like Stripe, PayPal, or Razorpay) strictly for the purpose of providing our services to you.
4. Data Security
We implement advanced security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. Your payment details are securely processed by our payment partners and are never stored directly on Riseaxe servers.
5. Your Choices
You may update, correct, or delete information about yourself at any time by logging into your account and modifying your profile. If you wish to permanently delete your account, please contact our support team.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@riseaxe.com or via our Support page.